1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number
Moving addresses and details
Payment information (processed securely by Stripe)
Messages and communications
Account preferences and settings

2. How We Use Your Information

To facilitate connections between customers and movers
To process payments and manage escrow
To send booking confirmations and updates
To improve our services
To comply with legal obligations

3. Information Sharing

We share information only as necessary:

With movers (to complete your booking)
With customers (mover contact information for coordination)
With payment processors (Stripe for payment processing)
When required by law or to protect rights

4. Data Security

We implement security measures to protect your information:

Encrypted data transmission (HTTPS)
Secure password storage (bcrypt hashing)
Two-factor authentication
Regular security audits

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and data
Opt-out of marketing communications
Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences
Analyze site usage
Improve user experience

You can control cookies through your browser settings.

7. Third-Party Services

We use third-party services that may collect information:

Stripe: Payment processing (see Stripe Privacy Policy)
Google Maps: Address autocomplete and mapping
Microsoft Translator: Language translation services
Email Services: Transactional emails

8. Children's Privacy

MOVA is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy, contact us:

Email: info@mova-moving.com
Schedule a call: Book a Meeting